Below FAQ are some common concerns of our clients before purchasing our product.
If you have other questions, please just send it to help@onlyniches.com.
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre and Post Sales Questions
We are here to help! Just drop your question here help@onlyniches.com, our expert will provide you with relevant solutions.
Due to an increase in online order volume, your order may arrive in multiple shipments. Items may have been cancelled from your order due to inventory availability or quantity restrictions. Please check your email shipment confirmation to see if any items were out of stock. Unfortunately our system does not support backorders.
Given increased volume, please allow 3-5 business days for deliveries once your order has shipped. Orders may be shipped from different warehouses and/or stores and can arrive in multiple shipments.
You will receive a shipment confirmation email with the tracking number(s) for your order once it has shipped. Orders may be fulfilled in multiple shipments so you may receive several emails, then go search for it in Order Tracking .
Please visit our Return Policy for more information.
We’re so sorry, but once an order is submitted, we have no way to change it.
We’re so sorry, but once an order is submitted, we have no way to change it.
Your credit card will show a pending authorization for the full amount of your total order. An actual charge will not be processed until your order has shipped. Since we may send your order in multiple shipments, you’ll see a charge for each of these shipments, but will never exceed your order total.
Yes. In the event your order is being fulfilled by more than one location, a shipping confirmation email will be sent for each shipment. If some items cannot be fulfilled, we will send you a final email detailing any items that maybe short shipped or cancelled.
Due to limited availability of certain products or the nature of their ingredients, we have placed quantity restrictions on their purchase.